A burst pipe does not wait for business hours, and neither does the search for help. Someone with water on the floor types “emergency plumber”, clicks the first ad and calls. If nobody answers, they call the next result. You paid for that click either way.
Most Google Ads accounts are built to collect form fills. A person with a flooded kitchen does not fill in a form. They call.
They skip the phone.
An agency can build perfect ads and still lose you the job if the call rings out at 11pm. So before launch, we place test calls at different hours and record whether the call was answered, how many rings it took, and who picked up. Then we report your missed-call rate by hour of day.
Fixing it is usually an operations decision on your side: an after-hours answering service, forwarding to an on-call technician, or a rota. We do not run your phones. We show you where the paid clicks are going unanswered, so you can decide what to do about it.
The first steps, in order:
Account access and a review of any existing campaigns.
A call-handling test across business and after-hours.
Call and conversion tracking set up and checked.
Campaign and landing page build. Setup takes {SETUP_DAYS}.
Launch, then a period of data collection before bids are adjusted.
Google’s automated bidding needs conversions to learn from, and emergency campaigns in a smaller market produce few of them. We will not give you a date for results. It depends on your market, your budget and how many calls you answer.
There are two costs, and they are paid to different people.
Ad spend, paid to Google. Published benchmarks vary widely by source and market. Treat these as ranges, not quotes:
To estimate your own click volume, divide your monthly budget by the click cost. The answer is usually smaller than owners expect.
You get a written monthly report, not a dashboard link. It covers:
We also use multi-touchpoint attribution. A homeowner may click an ad, leave, search your company name an hour later and then call. We show those touchpoints, so the ad that started the search is not written off as a failure. We go through the report with you on a video call.
We are a South Florida agency, and we work with plumbing companies across the country. We do not have a team in your city and will not claim one.
More on how we work outside Florida is on our nationwide page.
Often both. Local Services Ads charge per lead and sit above search ads, but they need a verified licence and insurance. Search ads give you more control over which jobs you target. We decide the split with you after reviewing your market.
No. No one can guarantee leads, rankings or cost per click on Google. We can tell you what the work involves and what we track.
That depends on your setup. We test it first and show you the missed-call rate. Then you choose between an answering service, an on-call technician or reduced after-hours bidding.
Access is granted through Google Ads’ sharing tools, so you can remove it at any time.
We use negative keyword lists, tight geographic targeting, separate campaigns by job type, and call tracking that flags short or unanswered calls.
Send us your current account or your phone setup, and we will review where the money is going. The audit covers your campaigns, your tracking, and a test of how your phones are answered.